Article provided by: Answer United

Physicaians Answering Service

If you’re searching for a professional Physician’s answering service, you need a company you can trust. Answer United understands the concerns doctors and physicians have, especially with regard to the handling of their important messages- that’s why their professional agents are trained to respond to incoming calls for the medical profession.


Answer United is HIPAA compliant, with over 45 years of experience in supplying exceptional and comprehensive phone answering services to physicians. They can manage the needs of your small physician’s office or large staff of doctors with equal professionalism. Their live physician’s answering service can assist with call overflow, appointment scheduling, after hours and weekend coverage, appointment reminders and doctor referral assistance.


Simplify your responsibilities by allowing Answer United’s agents to take over many of the tasks that are taking up your valuable time. Their agents know that callers who can’t get through to their doctor may complain or take their business to another doctor- and they won’t let that happen. Answer United’s physician’s answering service can help with managing emergencies as well as taking care of day to day responsibilities that are associated with your office.


Take a look at some of the features that come with their physician’s answering service:


- Attention to patient emergencies. Answer United’s professionally trained agents the screen your incoming calls for emergencies from current and potential clients, relaying them to you quickly in whichever manner works best for you. They're able to dispatch the on-call physician or text you directly. This will save time by meeting the needs of your customers in a prompt, professional manner, using custom scripts that will be developed in coordination with you, so your callers will never know our agents are not your receptionist.


- Appointment requests with virtual receptionist services. Skilled agents from Answer United has been trained in medical terms and understand the day-to-day needs of the doctor’s office. Their virtual assistant will provide professional, attentive, live physicians answering service solutions that will make a great impression on your callers.


- If your office has on call personnel that change daily, weekly, or monthly, on call web scheduling service from Answer United can meet your needs. It greatly reduces error since fewer people are handling the information, and real-time ensures the correct physician on call is contacted. An on call scheduler is one of the most important aspects of a physicians answering service.


- Answer United provides flexible message delivery options, depending on what is most convenient for you, whether it is by email, fax, text message, web retrieval, voice mail, or live agent. With the most advanced technology in the call center industry, Answer United can customize a messaging and dispatch package that will fit your specific needs.


If your physicians office is looking for an answering service that will free up your valuable time, consider Answer United. An answering service will allow your business to be perceived as more professional and organized. Answer United is an award-winning, reputable physicians or doctors answering service and call center. To learn more please call a specialist from Answer United at 800-937-5900.

Physicaians Answering Service
Answer United
2015 W. Crosstown PKWY Kalamazoo, MI 49002

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